![]() ![]() With manufacturers producing various models, most TV brands have a number of remote codes. Why is my Roku enhanced remote able to control the volume or power for my TV, but not both? The commands are being heard as I get messages on the TV display which says the command is being executed, but it is not actually happening. I was able to pair the remote successfully as I can turn the TV on/off and control volume manually with the buttons on the remote. In conclusion, if you have tried all the above methods to try and fix your Roku remote’s volume buttons, but are still having volume issues then it is possible that the remote is dead and needs to be replaced with a new device.I am having problems with my Voice Remote Pro controlling my TV with voice commands. If you are not sure what the correct audio output is, then you may need to check the manual that came with the TV. If the audio output is set to the wrong one, then the sound will be coming out of the headphones port instead of the speakers. Make sure that the correct audio output is selected within the settings menus of both the Roku and the TV. It is also a good idea to change the HDMI port to see if the problems lie there. If you are using an old, damaged cable, try using a new one. Make sure that the HDMI cable is properly connected to both the TV and the box itself. Wiring ProblemĪs your Roku connects to the TV via an HDMI cable, the way it sends the audio to your TV is through this cable. To do this, simply unplug your Roku device from the wall via the power cable and plug it back inĪfter a few seconds, the Roku will reboot and you should be able to use your Roku remote again. If this is the case, then you will need to reset the Roku. Sometimes, if you are having problems with your Roku volume, then it is possible that the settings on the Roku itself have become corrupted. If you use the app, double-check that Private Listening is not turned on as when it is, it mutes the sound to the TV. Whilst this app is perfect for those who wish to watch TV in bed without waking their partner up, what can sometimes happen is you accidentally turn Private Listening on when you need the sound to come out of the TV. This allows you to listen to your Roku device by using headphones connected to your phone. One handy feature of the Roku smartphone app is ‘Private Listening’. If not, and you have a pairing button in the battery compartment of the remote, do the step above, only this time you will need to hold down the pairing button for around 5 seconds (or until the light at the top starts flashing). To pair the Roku box with the remote, try taking out the batteries for a few seconds, then put them back in.Īs long as the remote is near the Roku device, it should automatically pair. Some Roku remotes need to be paired with the Roku streaming stick before you can use them (If yours has an IR sensor, you won’t need to do this). Re-pair your controllerĪnother thing that you can try if your remote volume level doesn’t work is to re-pair your controller. ![]() If this is the case, then you will need to un-mute the TV using your TV controls before you can use your Roku remote again. Obviously, if your TV is muted, there will not be any sound. Maybe the problem isn’t that your remote is not working, but that the TV is muted. If the buttons are just sticky, you can try using a little bit of rubbing alcohol on a cotton ball or q-tip. If you can see any dirt on the buttons, then you can wipe it off with a damp cloth or even a paper towel. This is a common problem that many people face. This is usually the case when a sticky-fingered kid has had their hands all over the working Roku remote. ![]()
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